ADPT PRIVACY POLICY

ADPT is committed to providing our patients with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about you, protecting the privacy of your personal information is one of our highest priorities.

This Privacy Policy tells you why and how we collect, use, maintain, and disclose your personal information your personal information when using the https://www.ALVINDIKEPHYSICALTHERAPY.com website (“Site”), except for personal health information submitted by you in the course of using our services, which is covered by our ADPT HIPAA Policy (the “HIPPA Policy”).

Any conflict between this Privacy Policy and the HIPAA Policy with respect to such submitted personal information shall be resolved in favor of the HIPAA Policy.

This policy also applies to any service providers collecting, using or disclosing personal information on behalf of ADPT (“ADPT”).

Because ADPT, is a U.S.-based company, our website is controlled and offered from ADPT’s facilities in the United States. The data protection rules and rights of government access to your data in your country may be different than those in the United States. ADPT will continue to process your personal information as described in this Privacy Policy.

I. COLLECTION AND USE

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on the Site. You may be asked for, when appropriate, your name, email address, mailing address, phone number, health insurance information, and/or date of birth. You may, however, visit our Site anonymously. We will collect personal identification information only if you voluntarily submit such information to us. You may always refuse to provide personal identification information, except that it may prevent your from engaging in certain Site related activities.

We will only collect personal information that is necessary for fulfilling an identified purpose in regards to treatment, payment, and health operations. We will only disclose your personal information to provide, coordinate, or manage your healthcare and any related services. This includes the coordination or management of your healthcare with a third party that has already obtained permission to have access to your personal information.

For example, we may disclose your personal information as necessary to the physician or healthcare provider who referred you to our office. We, and our third-party service providers, use information collected to, among other things:

verify identity;

prevent fraud and abuse;

guarantee and process an appointment, as well as provide treatment;

send you our newsletters, updates, reminders, related email marketing, and other information;

ensure a high standard of service to you;

meet regulatory requirements;

Send SMS updates, appointment reminders, and special marketing promotions.

II. CONSENT

We will obtain your consent to collect, use, or disclose personal information (except where, as noted below, we are authorized to do so without your consent).

Consent can be provided orally, in writing, or electronically, or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and you voluntarily provide personal information for that purpose. Where applicable under law, consent may also be implied where you are given notice and a reasonable opportunity to opt-out of having your personal information being used for a purpose, and you do not opt-out.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no. If, after opting-in to our marketing list, you no longer wish to be contacted, you may withdraw your consent by clicking the “unsubscribe” option in the email message, informing us by email at alvin.dikedpt@gmail.com, or by mailing us at:

ADPT

111 BROADWAY

New York, NY 10006

If you consent to receive text messages, you will receive autodialed appointment confirmations and reminders. Message and data rates may apply; check with your cellular or data carrier for information. Appointment confirmations and reminders will be based on the number of appointments you make. Consent to get text messages is not required/not a condition for receipt of goods or services. You can opt out of receiving text messages by informing ADPT’s front desk staff, or by emailing alvin.dikedpt@gmail.com with your mobile phone number.

Subject to certain exceptions (e.g., the personal information is necessary to provide the service, or the withdrawal of consent would frustrate the performance of a legal obligation), you can withhold or withdraw your consent. Your decision to withhold or withdraw your consent to certain uses of personal information may restrict our ability to provide a particular service. If so, we will explain the situation to assist you making the decision.

We may collect, use or disclose personal information without your knowledge or consent in certain limited circumstances, including:

When the collection, use or disclosure of personal information is permitted or required by law;

In an emergency that threatens your life, health, or personal security;

When the personal information is available from a public source (e.g., a telephone directory);

When we require legal advice from a lawyer;

For the purposes of collecting a debt or to protect ourselves from fraud;

To investigate an anticipated breach of an agreement or a contravention of law;

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to service you.

For European residents only. We will seek your consent to collect any personal information from you. Under European data protection law, in certain circumstances, you have the right to:

Request access to any personal information we hold about you (“Subject Access Request”) as well as related information, including the purposes for processing the personal information, the recipients or categories of recipients with whom the personal information has been shared, where possible, the period for which the personal information will be stored, the source of the personal information, and the existence of any automated decision making;

Obtain without undue delay the rectification of any inaccurate personal information we hold about you;

Request that personal information held about you is deleted;

Prevent or restrict processing of your personal information; and

Request transfer of personal information directly to a third party where this is technically feasible.

You may make any of the above referenced requests by contacting us at alvine@cynergypt.com, or mailing us at:

ADPT

111 BROADWAY

New York, NY 10006

III. DISCLOSURE

ADPT does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. Marketing information sent by ADPT may be sent by us as part of a cross-promotion or other collaboration with other companies or brands, but we do not disclose personal information to such companies or brands.

ADPT will share your personal information internally with those staff members who need it to complete your transactions or carry out your instructions regarding the receipt of marketing information. Authorized ADPT service providers may also have access to this information in order to carry out their responsibilities directly connected with the processing of your transactions, detection and prevention of fraud and abuse, or handling of customer service issues. Outside of these activities, we will not disclose your personal information to any third party without your written consent unless required to do so by law.

IV. RETRIEVER MEDICAL/DENTAL PAYMENTS INC

ADPT does not currently retain credit card numbers internally. Instead, our credit card transactions are processed through Retriever Medical/Dental Payments Inc. We require them to treat your personal information in at least as secure a manner as we do. For instance, we require that they store your data on a secure server behind a firewall and that they encrypt your credit card data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers. Retriever Medical/Dental Payments Inc has its own privacy policy, which you can read on their website.

V. SECURITY

ADPT uses a number of security measures to ensure that your personal information is appropriately protected, including:

Physically securing offices where personal information is held; the use of user IDs, passwords, encryption, firewalls; restricting employee access to personal information as appropriate (i.e., only those that need to know will have access; contractually requiring any service providers to provide comparable security measures).

To be sure you’re browsing our Site, check your web browser’s status or address bar for the closed padlock icon. This icon indicates that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the website address to indicate that you are in a secure environment.

We also use appropriate security measures when destroying your personal information such as secure shredding documents, deleting electronically stored information.

VI. COOKIES

Our Site may use “cookies” to help deliver a better User experience. A “cookie” is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the website uses to track the pages you’ve visited, but the only personally identifiable information a cookie can contain is information you supply yourself.

The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the website, what parts of our website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person. A cookie cannot read data off of your hard disk or read cookie files created by other websites.

ADPT may use cookies to understand user traffic patterns and to tell us how and when you interact with our website. We do this in order to determine the usefulness of our Site as well as the effectiveness of the navigational structure. This information is used to customize and improve our Site.

If you prefer not to receive cookies from our Site, you may set your browser to warn you before accepting cookies, and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to leave cookies turned on in order to use our Site, however by doing so you may not be able to utilize some features of the website.

VII. AGE OF CONSENT

This website is not intended for use by person under the age of majority in their jurisdiction. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minors under your care to use this site.

VIII. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. We will notify you about significant changes in the way we treat your personal information by placing a prominent notice on our website or using the contact information you have provided. Please review any notices carefully. If you do not wish to continue using the website or sharing your personal information, you can request deletion of your personal information by contacting us at alvin.dikedpt@gmail.com.

IX. ACCESS TO YOUR PERSONAL INFORMATION

You have a right to access your personal information. A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought. A request to access personal information should be forwarded to our Privacy Compliance Officer, who can be reached at the contact information below.

Upon request, we will also tell you how we use your personal information and to whom it has been disclosed if applicable.

We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.

If a request is refused in full or in part, we will notify you in writing, providing the reasons for refusal and the recourse available to you.

X. QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you; register a complaint, or simply want more information, please contact us at alviny@cynergypt.com, or by mail at:

ADPT

111 BROADWAY

New York, NY 10006